Rental Coordinator - Recreation

The City of Rogers is accepting applications for the position of a full-time Rental Coordinator. Highlights of this position is to provide leadership, coordination, and oversight of facility rentals and event operations at multiple City facilities and serve as the primary coordinator for reservations, event logistics, customer service, staffing, and facility readiness. Ensure rentals are executed professionally, safely, and in alignment with City policies while maintaining positive relationships with renters, vendors, and community partners. Four-year bachelor’s degree in social work, sociology, gerontology, recreation, or other related field required.

Title: Rental Coordinator - Recreation

Department: Event Center Recreation

Accountable To: Parks and Recreation Director

Supervision of Others: Custodial and PT Staff

FLSA Status: Non-exempt

Position Status: Regular Full-Time

Salary Grade: 8

Revision Date: October 2025

Salary: $29.98 to $39.48 hourly

Closing: March 5, 2026

POSITION SUMMARY

Provide leadership, coordination, and oversight of facility rentals and event operations at Lions Central Park, including the 21st Century Bank Event Center, Sunroom and Picnic Pavilion, and the Activity Room. Serve as the primary coordinator for reservations, event logistics, customer service, staffing, and facility readiness. Ensure rentals are executed professionally, safely, and in alignment with City policies while maintaining positive relationships with renters, vendors, and community partners.

This position requires a flexible schedule, including occasional Tuesday through Saturday work assignments and early evening hours to support events and rentals, including rotating on-call hours during weekends.

ESSENTIAL FUNCTIONS OF POSITION

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential functions listed below are intended as illustrations of the various types of work that may be performed.  The omission of specific duties does not exclude them if the work is similar, related or a logical assignment to the position.

  • Facility Rental Coordination: Manage all rental inquiries, bookings, contracts, and scheduling for Lions Central Park facilities and assist with the Activity Room

  • Event Planning and Support: Coordinate event logistics, including room setup, staffing, access, equipment needs, and post-event closeout

  • Customer Service: Serve as the primary point of contact for renters, providing guidance on facility use, policies, and event requirements

  • Facility Scheduling: Maintain accurate facility calendars and coordinate usage to maximize efficiency and availability

  • Staffing Coordination: Schedule and oversee part-time facility and event staff to support rentals and special events

  • Contract and Policy Compliance: Ensure rentals comply with City policies, rental agreements, permits, and insurance requirements

  • Budget and Financial Support: Assist with rental revenue tracking, deposits, invoicing, and financial reconciliation

  • Marketing and Promotion: Support promotion of rental spaces through City communication channels and outreach

  • Data Tracking and Reporting: Maintain rental statistics, usage data, and reports to support planning and operational decisions

  • Vendor and Contractor Coordination: Work with vendors, service providers, and internal departments to support successful events

  • Facility Oversight: Conduct pre- and post-event inspections, report maintenance needs, and ensure facilities are clean, safe, and event-ready

  • Administrative Duties: Prepare purchase orders, maintain supplies, assist with deposits and petty cash, and complete related administrative tasks

  • Coordinate services with other departments, including Community Recreation, Liquor, Public Works/Parks, and Police.

COMMON PERFORMANCE STANDARDS

Communications 

·       Requires excellent oral and written communication skills to represent the Department with clarity and professionalism

·       Must have the ability to actively listen to others to gain an understanding of their needs and situations

·       Ability to speak and write English clearly

·       Must be able to assertively control conversations in order to quickly and accurately gather pertinent information and be able to communicate this information professionally and precisely to the proper recipient.

Decision Making

  • Must act in a decisive manner using good judgment

  • Must be able to assess problems and situations and be able to anticipate needs and evaluate alternatives

  • Must be able to effectively interpret the policies and objectives of the department

 

Interpersonal Relationships

·       Must be consistent and effective in interacting and dealing with people

·       Must be dependable and have a warm & friendly personality that works well with people

·       Must be sensitive to others’ problems and concerns without direct involvement

·       Must exclude personal biases from work performance

·       Must have the ability to accept criticism and/or discipline

·       Must have tact and diplomacy

·       Must strive to promote a cooperative atmosphere in the department

·       Must have a positive attitude

Professional Attitude

·       Must have a commitment to the organization, a willingness to take initiative, dependability, maturity in relationships with others, and self-confidence

·       Must represent the organization to other agencies and citizens with a courteous, helpful, accurate and professional attitude in all written and verbal contact

Quality of Work

·       Must be able to produce quality, accurate work

·       Must be able to detect and correct errors

·       Must be able to utilize work time properly and productively

·       Must have the ability to maintain records in an accurate and accessible manner

·       Must be able to draft letters and reports, and carry out instructions with a minimum of detail

·       Must demonstrate the ability to implement and follow through with tasks without prompting from a supervisor

Technical Knowledge

·       Must have knowledge of related City business functions

·       Must have the ability to establish successful working relationships

Work Environment

Work is generally performed in an office environment with standard office equipment and furnishings available. Occasionally, may be required to attend off-site trainings.

Physical Requirements

  • Must have the ability to read and discern visual images on a variety of media

  • Must have the ability to operate a personal computer and exhibit proficiency with Microsoft Word, Excel, Outlook, and PowerPoint software

  • Demonstrate keyboarding skills

  • Operate a 10-key adding machine or calculator competency; and familiarity with, copier, and multiple phone line telephone systems

  • Must be able to sit and stand for long periods of time

  • May occasionally have to lift or move 50 pounds or more

Minimum Requirements

  • Bachelor’s degree in recreation, hospitality, facility, event tourism, business management or other related field

  • 3 to 5 years of hands-on experience in catering, event operations, or event coordination in lieu of a degree

  • Must have knowledge of basic Microsoft computer programs and scheduling software

  • Have familiarity with recruitment, training and supervision of part-time staff

  • Be able to work independently and proactively with minimal supervision

  • Valid Class D driver’s license and ability to drive between facility locations

APPLY NOW
Jennifer Williams