WHAT’S IN YOUR CITY BILL?
All bills include a minimum charge which is based on the size of your water meter.
The recycling charge is a flat fee which is charged to every residence in the city. It is your choice to recycle or not, however this fee cannot be removed from your bill if you chose to not recycle..
The sewer is based on your 2 month winter reading and will be the same charge for the year. If you are gone for the months that we average your sewer, we will take a percent of your total average usage for the year. This way you are not paying sewer on water that you use outside during the summer (i.e. to fill pools, irrigation, watering plants, washing vehicles), you will also pay a base charge for sewer.
Is a fee for maintaining infrastructure for water that travels through the storm sewer system or drainage ponds
Since the recent annexation, there has been inquiries about the storm water fee that is on all utility bills. The following are answers to frequently asked questions related to Rogers stormwater management.
What is a stormwater utility?
A dedicated revenue source for operation and maintenance of the City’s storm water systems. Mn State Statute section 444.075 authorized local governments to create storm water utilities in 1983.
Why is Storm Water Management Important?
The City’s storm sewer system conveys rain runoff through ditches, pipes, ponds, and swales to streams, lakes and wetlands. Management of this system is important to:
Preserve natural resources
Protect people and property
Improve water quality
Reduce flooding and insurance risk
What does stormwater utility pay for?
Operation and Maintenance
Portion of salaries dedicated to stormwater
Inspections and maintenance
Pond sediment removal
Drainage system repair
Storm sewer replacement and upsizing
Construction of ponds and other stormwater treatment infrastructure
Local, State, and Federal Requirements
Municipal Separate Storm Sewer System (MS4) Permit through the NPDES program
$13,000 - $23,000 annually (Includes inspection, reporting, education, and more.)
Waste Load Reductions for Impaired Waters for Lake Henry, Rush Creek, Diamond Lake, French Lake, Crow River
Elm Creek Watershed Management Commission
Stormwater Management Plan
Other Storm Water Management Programs
Planning, education, studies
Administration of Wetland Conservation Act as Local Governing Unit
Review of stormwater management plans for redevelopment projects
Properties with a connection are billed for water based on usage. We bill in per thousand gallon units, example if your usage reads 6 you used 6 thousand gallons of water for that billing cycle.
PAY YOUR ROGERS UTILITY BILL
Residential customers are billed every other month, and Commercial customers are billed monthly. There are a number of ways to pay your Rogers Utility Bill:
Pay your utility bill with your checking, savings, or credit card. View your history, check balance and more!
Direct Payment - ACH
Pay your bill automatically by deducting your payments from your checking account. It is easy to sign up and still gives you control to cancel your ACH up to 3 business days prior to the due date.
How it Works
You fill out the ACH Form which authorizes utility payments to be made from your checking account
After each billing cycle (every 2 months), you will receive your bill in the mail with your charges and the message “ACH DO NOT PAY”
You still have the ability to review your bill and call City Hall with any questions
Payments will be made automatically on the due date which is the 10th of the month
If you wish to cancel your ACH payment, City Hall needs to be notified at least 3 business days prior to the due date to ensure the payment is not taken out of your account
Proof of payment will appear on your next mailed utility bill
Note: The authority you give to charge your account will remain in effect until you notify us in writing to terminate the authorization.
Activate ACH Now
To take activate this service, complete the ACH Form, attach a voided check, and return to City Hall or one of the payment drop boxes
City of Rogers
Attn: Utility Billing
22350 S Diamond Lake Rd
Rogers, MN 55374
Payment drop boxes
12913 Main Street
22350 South Diamond Lake Road
For any questions related to utility payments, call Utility Billing at 763-428-0920
Drop off your payments at the drop boxes located at 12913 Main Street (Senior Center) and 22350 South Diamond Lake Road (City Hall) .
22350 South Diamond Lake Road
Rogers, MN, 55374
Monday- Friday, 8:00am to 4:30pm
Emergency After Hours Service: 763-572-4388