ROGERS UTILITIES

 

The Utilities Department is responsible for the operation and maintenance of the City’s water and sewer system.

 
 
 
Aerial+Photos+November+2005+039.jpg
 

WHAT’S IN YOUR CITY BILL?

Basic Charge

All bills include a minimum charge which is based on the size of your water meter.

Recycling

The recycling charge is a flat fee which is charged to every residence in the city. It is your choice to recycle or not, however this fee cannot be removed from your bill if you chose to not recycle..

Sanitary Sewer

The sewer is based on your 2 month winter reading and will be the same charge for the year. If you are gone for the months that we average your sewer, we will take a percent of your total average usage for the year. This way you are not paying sewer on water that you use outside during the summer (i.e. to fill pools, irrigation, watering plants, washing vehicles), you will also pay a base charge for sewer.

Storm Water

Fee for maintaining infrastructure for water that travels through the storm sewer system or drainage ponds

Since the recent annexation, there has been inquiries about the storm water fee that is on all utility bills. The following are answers to frequently asked questions related to Rogers stormwater management.

What is a stormwater utility?

A dedicated revenue source for operation and maintenance of the City’s storm water systems.  Mn State Statute section 444.075 authorized local governments to create storm water utilities in 1983.

Why is Storm Water Management Important?

The City’s storm sewer system conveys rain runoff through ditches, pipes, ponds, and swales to streams, lakes and wetlands.  Management of this system is important to:

  • Preserve natural resources

  • Protect people and property

  • Improve water quality

  • Reduce flooding and insurance risk

What does stormwater utility pay for?

  • Operation and Maintenance

    • Portion of salaries dedicated to stormwater

    • Street sweeping

    • Inspections and maintenance

    • Pond sediment removal

    • Drainage system repair

  • Capital Improvements

    • Storm sewer replacement and upsizing

    • Construction of ponds and other stormwater treatment infrastructure

    • Equipment replacement

  • Local, State, and Federal Requirements

    • Municipal Separate Storm Sewer System (MS4) Permit through the NPDES program

      • $13,000 - $23,000 annually (Includes inspection, reporting, education, and more.)

    • Waste Load Reductions for Impaired Waters for Lake Henry, Rush Creek, Diamond Lake, French Lake, Crow River

    • Elm Creek Watershed Management Commission

      • Stormwater Management Plan

  • Other Storm Water Management Programs

    • Planning, education, studies

    • Administration of Wetland Conservation Act as Local Governing Unit

    • Review of stormwater management plans for redevelopment projects

Water

Properties with a connection are billed for water based on usage. We bill in per thousand gallon units, example if your usage reads 6 you used 6 thousand gallons of water for that billing cycle.

 

PAY YOUR ROGERS UTILITY BILL

Residential customers are billed every other month, and Commercial customers are billed monthly. There are a number of ways to pay your Rogers Utility Bill:

Credit Card

Pay your utility bill with your checking, savings, or credit card. View your history, check balance and more!

Direct Payment - ACH

Pay your bill automatically by deducting your payments from your checking account. It is easy to sign up and still gives you control to cancel your ACH up to 3 business days prior to the due date.

How it Works

  • You fill out the ACH Form which authorizes utility payments to be made from your checking account

  • After each billing cycle (every 2 months), you will receive your bill in the mail with your charges and the message “ACH DO NOT PAY”

    • You still have the ability to review your bill and call City Hall with any questions

  • Payments will be made automatically on the due date which is the 10th of the month

    • If you wish to cancel your ACH payment, City Hall needs to be notified at least 3 business days prior to the due date to ensure the payment is not taken out of your account

  • Proof of payment will appear on your next mailed utility bill

Note: The authority you give to charge your account will remain in effect until you notify us in writing to terminate the authorization.

Activate ACH Now

To take activate this service, complete the ACH Form, attach a voided check, and return to City Hall or one of the payment drop boxes

City Hall

City of Rogers
Attn: Utility Billing
22350 S Diamond Lake Rd
Rogers, MN 55374

Payment drop boxes

  • 12913 Main Street

  • 22350 South Diamond Lake Road

For any questions related to utility payments, call Utility Billing at 763-428-0920

Drop Boxes

Drop off your payments at the drop boxes located at 12913 Main Street (Senior Center) and 22350 South Diamond Lake Road (City Hall) .

 

VISIT US

22350 South Diamond Lake Road
Rogers, MN, 55374
Monday- Friday, 8:00 a.m. to 4:30 p.m.

CALL US

Billing: 763-428-0920
Service: 763-428-8580
Emergency After Hours Service: 763-572-4388

 

CONTACT US

Name *
Name