Rogers Utilities
The Utilities Department is responsible for the operation and maintenance of the City’s water and sewer system.
Pay Your Rogers Utility Bill
Statements are sent out within the first 10 days of the month. Payments are due by the 1st of the following month, late fees are assessed on the 2nd
Payment Drop Boxes are located at City Hall and the Fire Station.
Payment types Accepted: Cash, Check, Visa, MasterCard, Discover
Statements are sent to the property owner only; we do not bill individual renters
New sewer rates go into effect in March each year (reflected on your April bill). Sewer usage is based on an average of the winter month’s (November - February) water usage.
Credit Card
Pay your utility bill with your credit card, view your history, check your balance, and more!
Direct Payment - ACH
Pay your bill automatically by deducting your payments from your checking account. It is easy to sign up and still gives you control to cancel your ACH up to 5 business days prior to the due date. Requests received after the last business day of the month may not be reflected on your next bill.
How it Works
You fill out the ACH Form which authorizes utility payments to be made from your checking account
After each billing cycle monthly, you will receive your bill in the mail with your charges and the message “AUTO PAY”
You still have the ability to review your bill and call City Hall with any questions
Payments will be made automatically on the due date which is the 1st of the month
If you wish to cancel your ACH payment, City Hall needs to be notified at least 5 business days prior to the due date to ensure the payment is not taken out of your account
Proof of payment will appear on your next mailed utility bill
Note: The authority you give to charge your account will remain in effect until you notify us in writing to terminate the authorization. Requests to terminated authorization must be received 5 business days before the due date of the 1s or it will not be reflected until the next bill cycle.
Activate ACH Now
To take activate this service, complete the ACH Form, attach a voided check, and return to City Hall or one of the payment drop boxes. Completed forms must be received at City Hall by the morning of the 20th (unless this falls on a weekend then it must be received the Friday before).
City Hall
City of Rogers
Attn: Utility Billing
22350 S Diamond Lake Rd
Rogers, MN 55374
Payment drop boxes
12913 Main Street
22350 South Diamond Lake Road
For any questions related to utility payments, call Utility Billing at 763-428-0920
Drop Boxes
Drop off your payments at the drop boxes located at 12913 Main Street (Senior Center) and 22350 South Diamond Lake Road (City Hall) .
What’s In Your City Bill?
Basic Charge
All bills include a minimum charge which is based on the size of your water meter.
Recycling
The recycling charge is a flat fee which is charged to every residence in the city. It is your choice to recycle or not, however this fee cannot be removed from your bill if you chose to not recycle..
Sanitary Sewer
The sewer is based on your 4 month winter reading and will be the same charge for the year. If you are gone for the months that we average your sewer, we will take a percent of your total average usage for the year. This way you are not paying sewer on water that you use outside during the summer (i.e. to fill pools, irrigation, watering plants, washing vehicles), you will also pay a base charge for sewer.
Storm Water
Fee for maintaining infrastructure for water that travels through the storm sewer system or drainage ponds
Since the recent annexation, there has been inquiries about the storm water fee that is on all utility bills. The following are answers to frequently asked questions related to Rogers stormwater management.
What is a stormwater utility?
A dedicated revenue source for operation and maintenance of the City’s storm water systems. Mn State Statute section 444.075 authorized local governments to create storm water utilities in 1983.
Why is Storm Water Management Important?
The City’s storm sewer system conveys rain runoff through ditches, pipes, ponds, and swales to streams, lakes and wetlands. Management of this system is important to:
Preserve natural resources
Protect people and property
Improve water quality
Reduce flooding and insurance risk
What does stormwater utility pay for?
Operation and Maintenance
Portion of salaries dedicated to stormwater
Street sweeping
Inspections and maintenance
Pond sediment removal
Drainage system repair
Capital Improvements
Storm sewer replacement and upsizing
Construction of ponds and other stormwater treatment infrastructure
Equipment replacement
Local, State, and Federal Requirements
Municipal Separate Storm Sewer System (MS4) Permit through the NPDES program
$13,000 - $23,000 annually (Includes inspection, reporting, education, and more.)
Waste Load Reductions for Impaired Waters for Lake Henry, Rush Creek, Diamond Lake, French Lake, Crow River
Elm Creek Watershed Management Commission
Stormwater Management Plan
Other Storm Water Management Programs
Planning, education, studies
Administration of Wetland Conservation Act as Local Governing Unit
Review of stormwater management plans for redevelopment projects
Water
Properties with a connection are billed for water based on usage. We bill in per thousand gallon units, example if your usage reads 6 you used 6 thousand gallons of water for that billing cycle.
Visit Utility Department
22350 South Diamond Lake Road
Rogers, MN, 55374
Monday - Thursday 7:30 a.m. - 4:30 p.m.
Friday 7:30 a.m. - 1:30 p.m.
Call Utility Department
Billing: 763-428-0920
Service: 763-428-8580
Emergency After Hours Service: 763-572-4388
Contact Utility Department
